PetzMatter Policy

Terms and Conditions

Terms and Conditions

Last Updated: March 5, 2026

Welcome to Pets Paradise. By accessing and using our website and services, you agree to comply with and be bound by the following terms and conditions.

1. Acceptance of Terms

By using this website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

2. Use of Website

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party.

3. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content is error-free. If a product is not as described, your sole remedy is to return it in accordance with our Refund Policy.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without prior notice. Payment must be received in full before orders are dispatched.

5. Orders and Availability

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order for any reason, including product availability, errors in pricing or product information, or suspected fraudulent activity.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Pets Paradise and is protected by Australian and international copyright laws.

7. Limitation of Liability

Pets Paradise shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our website or products, to the fullest extent permitted by law.

8. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website constitutes acceptance of any changes.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us at support@petsparadise.com.au